- The Attestation & Legalization process will be completed within the timeframe specified in the quote. However, the timeline may vary depending on government regulations, embassy procedures, university verification, prevailing crises in Sri Lanka, or any other valid legal reasons.
- All payments must be settled before we initiate the process on our end. Currently, wire transfers to Flyrich’s bank account are the only accepted payment method. The payment confirmation or credit advice/payment slip should be emailed to us promptly to confirm the order.
- The certificate owner (client) must submit all required original documents for attestation at MoFA and embassies. However, embassies and MoFA may request additional documents during processing, so the client must cooperate and provide any original or scanned documents promptly without delay.
- Clients must submit the original hard copies for Attestation and Legalization purposes. Scanned copies should also be emailed to us properly before dispatching the hard copies to Sri Lanka.
- Hard copies must be couriered via DHL or another reliable courier service to our Dehiwela office. The waybill number should be forwarded to us to enable tracking at Flyrich’s end.
- Attestation and Legalization services will be carried out under the docsLegi (service provider) brand.
- No refunds will be issued if the client fails to submit the required original documents. Flyrich reserves the right to take appropriate action if any forged documents are discovered. Up to 30% of the fee will be refunded if MoFA, the embassy, university, or institute refuses to certify the documents. Valid reasons will be communicated to the client, who may then submit additional documents to continue the attestation process if desired.
- The validity period of the quote is 30 days only. If the client confirms the order after this period, the quote will be considered null and void as per Flyrich’s policy. A new quote will then be issued based on current MoFA and embassy regulations and prevailing conditions in Sri Lanka.
- Document verification charges will apply if any documents require verification by the embassy, university, or MoFA.
- Clients are requested to contact us via email or phone. Our team will respond within 2 working days.
- Hard copies and final attested documents will be couriered to the client’s address free of charge and are expected to arrive within 3–14 working days. Delivery times may vary depending on government and courier regulations and the destination.
Translation & Interpretation Company Colombo Sri Lanka
